Privacy Policy

Dakshin Bharath Gold Silver Traders ("we", "us", "our") is committed to compliance with applicable privacy laws. This policy describes how we collect, use, store and protect the information you share with us through our website and mobile application (together called the "Application").

By using the Application, you consent to the collection and use of information as described in this policy.

What Information is Collected About You?

Information you provide directly:

When you register, place an order or contact us, we may collect your name, mobile number, email address, delivery address and details of orders you place through the booking desk.

Information that is automatically collected when you visit the Application:

IP address of the device used to access the Application;
browser type and operating system;
web pages and links visited, advertisements viewed and the time spent on each page;
bandwidth speed and software program information;
standard server log information.

Information that we collect from other sources:

We may receive information about you from business partners, payment processors and banks to verify your identity, complete a transaction and improve our services.

How We Use The Information We Collect

General: to provide, maintain and improve the Application, process orders, communicate with you and respond to your enquiries.

Advertisements: to deliver relevant offers and rate alerts about our services.

Statistics and Research: to analyse usage patterns so that we can improve the member experience.

Product/Services Improvement: to develop new facilities and refine the accuracy of live rates and order execution.

Publish your reviews, comments and content: with your consent, we may publish your feedback about our services.

To Whom Do We Disclose Your Personal Data

banks, payment processors and clearing houses to complete your payments and settlements;
government or regulatory authorities when required by law;
service providers acting on our behalf under strict confidentiality obligations.

Your Choices

You may choose not to provide certain information, delete your registered account at any time, and opt out of promotional communications by writing to us.

Security

We apply appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction.

Links to Other Websites

The Application may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing information.

Changes to the Privacy Policy

We may update this policy from time to time. The revised policy will be posted on this page with a revised date. Continued use of the Application after changes means you accept the updated policy.